'We failed our customers': Why IndiGo CEO says December disruptions lasted only 'three days'

‘We failed our customers’: Why IndiGo CEO says December disruptions lasted only ‘three days’

IndiGo CEO says December disruptions lasted only ‘three days’ NEW DELHI: After lakhs of IndiGo passengers were left stranded in December, CEO Pieter Elbers, in a first press interaction after the flight disruption last month, said that the airline failed its customers ‘for three days’.When the media pointed out that the disruptions went on for…

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5% cut: Government finally aligns IndiGo flights with airline's operating ability

5% cut: Government finally aligns IndiGo flights with airline’s operating ability

New Delhi: The Directorate General of Civil Aviation (DGCA) has cut IndiGo’s approved winter schedules by 5% as the airline has “not demonstrated an ability to operate” the same — 15,014 weekly departures — “efficiently”. The airline has been directed to reduce operations “across sectors, especially on high-demand, high-frequency flights, and to avoid single-flight operations…

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