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Representative image (AI-generated) NEW DELHI: IndiGo’s nationwide operational crisis entered its fifth day on Satuday, with the airline cancelling over 800 flights, even as the government tightened oversight, imposed fare caps, ordered immediate refunds and warned of regulatory action for any non-compliance. While the disruptions continued to affect thousands of passengers across the country, the…
Passengers wait in queues at IndiGo airline’s counter at Kempegowda International Airport, in Bengaluru (Picture credit: PTI) India’s aviation regulator, the Directorate General of Civil Aviation (DGCA), is expected to give IndiGo a temporary, partial waiver from the recently implemented pilot rest and duty rules after the airline was forced to cancel more than a…
IndiGo crisis: ‘Plane ready but no pilot’ – first-person account of a harried flyer NEW DELHI: Last evening, I was forewarned. “You’re on an IndiGo flight to Bengaluru tomorrow? Their schedule was haywire today. Tomorrow could be chaotic too. Try to change your carrier,” advised a colleague during the evening editorial meeting.I tried. My flight…
IndiGo CEO Pieter Elbers has written to employees acknowledging the severe disruptions that have hit the airline in recent days, conceding that IndiGo “could not live up to the promise” of providing a good travel experience to passengers. The carrier has seen more than 300 flight cancellations on Thursday alone, with scores of services delayed…
