'IndiGo back on its feet': CEO says operations now stable; airline focusing on what led to crisis

‘IndiGo back on its feet’: CEO says operations now stable; airline focusing on what led to crisis | India News

IndiGo CEO Pieter Elbers (File photo) NEW DELHI: IndiGo CEO Pieter Elbers on Tuesday said the airline was “back on its feet” with stable operations in the backdrop of the recent crisis that saw widespread disruption across country’s aviation network.Elbers said lakhs of customers have received their full refunds, and we continue to do so…

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IndiGo crisis: CEO admits operational failures in letter to staff; asserts restoring punctuality is ‘immediate goal’

IndiGo crisis: CEO admits operational failures in letter to staff; asserts restoring punctuality is ‘immediate goal’

IndiGo CEO Pieter Elbers has written to employees acknowledging the severe disruptions that have hit the airline in recent days, conceding that IndiGo “could not live up to the promise” of providing a good travel experience to passengers. The carrier has seen more than 300 flight cancellations on Thursday alone, with scores of services delayed…

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